Customer Experience & Services Ops Coordinator

Aafes; Eglin Air Force Base (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

AAFES at Eglin AFB is seeking an organized administrative professional to provide clerical support and improve service efficiency, delivering a tailored customer experience.

You will greet customers, manage files and data entry, process paperwork for access to installations, and maintain logs and contract records while using standard office systems. Occasional weekend hours may be required; the role supports price surveys and promoting programs to drive sales and loyalty.

Qualifications

• Completion of high school or the equivalent.
• Clerical/administrative office experience preferred.
• Must possess the ability, knowledge, and skill to operate/use the appropriate systems/software/hardware.

Responsibilities

• Provides complex administrative and clerical support to services operations to drive customer experience.
• Greets customers upon contact and/or line of sight.
• Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship.
• Maintains contract files and vending machine control logs.
• Performs data entry using PC and standard office software/hardware.
• Promotes Military Star credit card, Exchange protection plan, and other programs to drive sales growth.

Skills

Administrative support

Clerical experience

Education

High school diploma

Job description

AAFES at Eglin AFB is seeking an organized administrative professional to provide clerical support and improve service efficiency, delivering a tailored customer experience.

You will greet customers, manage files and data entry, process paperwork for access to installations, and maintain logs and contract records while using standard office systems. Occasional weekend hours may be required; the role supports price surveys and promoting programs to drive sales and loyalty.