Customer Experience & Service Associate I

Dollar Tree Stores INC; Rosemead (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Rosemead, CA is seeking a Customer Service Associate to deliver a great shopping experience and assist customers with questions and recommendations. You will handle sales transactions, maintain store cleanliness, stock merchandise, and ensure a safe, friendly environment for customers and teammates.

The role requires a high school diploma or equivalent and prior customer service experience in retail or related settings, with strong communication and problem-solving

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect assets.
• Keep the store well-stocked and recover merchandise.
• Receive and unload merchandise, stock replenishment.
• Maintain a safe, respectful environment with customers and staff.
• Keep store clean, bathrooms stocked, floors swept and mopped.
• Other duties as assigned.

Skills

Excellent customer service

Strong organizational skills

Strong communication skills

Problem-solving and decision-making

Ability to follow instructions

Physical ability to lift 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Rosemead, CA is seeking a Customer Service Associate to deliver a great shopping experience and assist customers with questions and recommendations. You will handle sales transactions, maintain store cleanliness, stock merchandise, and ensure a safe, friendly environment for customers and teammates.

The role requires a high school diploma or equivalent and prior customer service experience in retail or related settings, with strong communication and problem-solving