Customer Experience & Sales Specialist

Sierra Forest Products; Tustin (CA); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Comprehensive family benefits

Tuition reimbursement

Career advancement opportunities

Job summary

Sierra Forest Products in Tustin, CA is seeking a Customer Experience Representative who will enhance the overall customer experience. This full-time onsite role involves supporting sales, handling customer inquiries, and processing orders.

The ideal candidate should have a proven sales background, strong problem-solving skills, and a passion for building relationships. Benefits include competitive pay and opportunities for career advancement within a people-first culture.

Qualifications

• Proven experience in sales and/or the building products industry.
• Ability to resolve problems and conflicts as they occur.
• Driven, positive and energetic individual.

Responsibilities

• Deliver exceptional and quality customer service to existing customers.
• Handle inbound sales inquiries and customer inquiries.
• Process and enter sales orders.
• Collaborate with cross-function teams for operational success.

Skills

Customer service

Sales experience

Problem-solving

Relationship building

Job description

Sierra Forest Products in Tustin, CA is seeking a Customer Experience Representative who will enhance the overall customer experience. This full-time onsite role involves supporting sales, handling customer inquiries, and processing orders.

The ideal candidate should have a proven sales background, strong problem-solving skills, and a passion for building relationships. Benefits include competitive pay and opportunities for career advancement within a people-first culture.