Customer Experience & Sales Specialist

JD Sports NA; Rockingham (NC); On-site; USD 10,000 - 15,000; Full time

Job summary

JD Sports NA in Rockingham, NC is hiring a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across departments and promote every promotion while representing the brand in-store.

The role supports the store team, handles daily operations, and strives to meet sales targets. Excellent communication and a proactive, detail-oriented attitude are essential.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service to store guests.
• Promote and sell services and merchandise offered by the organization.
• Set and track personal sales goals; strive to improve selling skills.
• Follow all company policies, procedures, and standards per manuals and memos.
• Assist in daily store operations, including tasks on work lists and weekly shipments.
• Present merchandise to promote items and drive sales while following product knowledge guidelines.
• Aim to achieve or exceed sales targets and goals.
• Identify and communicate stock needs, pricing concerns, and operational issues to management.
• Attend staff meetings and clinics for store knowledge and updates.
• Protect company assets and financial information through internal controls.

Skills

Customer service

Interpersonal skills

Communication

Team player

Attention to detail

Initiative

Job description

JD Sports NA in Rockingham, NC is hiring a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across departments and promote every promotion while representing the brand in-store.

The role supports the store team, handles daily operations, and strives to meet sales targets. Excellent communication and a proactive, detail-oriented attitude are essential.