Retail Sales Associate - Delight Customers and Drive Sales

JD Sports NA

Monroe (NC)

On-site

USD 14,000 - 15,000

Full time

6 days ago

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Job summary

JD Sports NA is looking for a Sales Associate in Monroe, NC to provide quality customer service and drive product sales. You will be knowledgeable across departments, promote promotions, and create a memorable shopping experience that builds loyal customers.

The role emphasizes outstanding customer service, adherence to policies, and active involvement in daily store operations to support store goals.

Qualifications

0-2 years of customer service experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Is a self-starter, has initiative to take on important tasks without being asked.
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

Produce and give extraordinary customer service as per the customer service manual.
Promote and sell services and merchandise.
Consistently set goals to grow and improve selling skills and track sales.
Uphold company policies and standards in manuals and memos.
Assist in daily store operations, including shipments and maintenance.
Present merchandise to promote sales per product knowledge manual.
Meet or exceed sales targets and goals.
Communicate needs, pricing concerns, and issues to store management.
Attend staff meetings and tech clinics.
Protect assets and report potential fraud risk.