Customer Experience Sales Associate — Flexible Hours & Perks

Anthropologie; Oak Brook (IL); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie is seeking a Sales Associate at 190 Oakbrook Center, Oak Brook, IL. You will drive sales by delivering a genuine, personalized shopping experience and by sharing styling recommendations.

In this role you will engage customers, collaborate with teammates, and help maintain store visuals and operational standards while supporting omni-channel orders and restock to keep the floor stocked.

Qualifications

• Anthro brand fan.
• Experience in customer service.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicates feedback to Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store's business
• Supports the shipment process to gain awareness of product, including what's new and what's restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie's visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Customer service

Team player

Flexible hours

Brand fan

Job description

Anthropologie is seeking a Sales Associate at 190 Oakbrook Center, Oak Brook, IL. You will drive sales by delivering a genuine, personalized shopping experience and by sharing styling recommendations.

In this role you will engage customers, collaborate with teammates, and help maintain store visuals and operational standards while supporting omni-channel orders and restock to keep the floor stocked.