Guest Experience & Style Advisor (Flexible Shifts)

Anthropologie; Ela Township (IL); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Job summary

Anthropologie is seeking a Sales Associate to contribute to driving sales by delivering a genuine and unique customer experience. You will initiate conversations, assist with product suggestions, and ensure a frictionless in-store shopping process.

You will work on a team, share product knowledge, and participate in store initiatives while maintaining the brand’s visual and operational standards. Flexibility to work nights, weekends, and holidays is expected.

Qualifications

• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Responsibilities

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store
• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership
• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Skills

Customer service experience

Team player

Flexible hours

Job description

Anthropologie is seeking a Sales Associate to contribute to driving sales by delivering a genuine and unique customer experience. You will initiate conversations, assist with product suggestions, and ensure a frictionless in-store shopping process.

You will work on a team, share product knowledge, and participate in store initiatives while maintaining the brand’s visual and operational standards. Flexibility to work nights, weekends, and holidays is expected.