Anthropologie Sales Associate

Anthropologie; Skokie (IL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Employee discounts

Retirement savings

Job summary

Anthropologie in Skokie, IL is seeking a Sales Associate to drive sales by delivering a genuine, personalized customer experience. You will engage customers, suggest products, and assist with transactions while maintaining store standards.

Role emphasizes teamwork, learning product trends, and participation in store initiatives. Availability for flexible hours including nights, weekends, and holidays is required to support peak periods and customer needs.

Qualifications

• Anthro brand knowledge or passion preferred.
• Experience providing friendly, helpful customer service.
• Able to work as part of a team and support store goals.
• Willingness to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Initiates genuine conversation to engage with customers in a personalized way so shoppers feel welcome and valued.
• Supports a selling environment across the sales floor by connecting with customers and sharing product suggestions.
• Assists customers with in-store transactions, locating sizes/colors, and placing orders for items not available in store.
• Builds productive relationships with peers and contributes to store initiatives and team morale.
• Shares product knowledge and current trends to inspire customers and enhance styling decisions.
• Provides feedback to Store Leadership on customer and employee experience.

Skills

Anthro brand fan

Experience in customer service

Team player

Flexible hours including nights,week-?

Job description

Location

This position is located at 4999 Old Orchard Center, Skokie, Illinois, 60077 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

Starting from USD $17.00/Hr.