Anthropologie Sales Associate

URBN Urban Outfitters, Inc.; Highland (IL); Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

Employee discount

Paid time off

Job summary

URBN Urban Outfitters, Inc. is seeking a Sales Associate to deliver a unique customer experience at our Highland Park location. You will engage customers with genuine conversations, help them find sizes and colors, and use technology to complete in-store transactions or place orders for items not in stock.

This role emphasizes teamwork, sharing product knowledge, and representing Anthropologie brand values while maintaining store standards and contributing to omni-channel fulfillment.

Qualifications

• Experience in customer service is required.
• Ability to thrive as part of a sales team.
• Interest in Anthropologie brand and products is a plus.

Responsibilities

• Initiates genuine conversations to engage customers in a personalized way.
• Supports selling across the store by connecting with customers and suggesting products.
• Facilitates seamless transactions via in-store technology and omni-channel options.
• Shares product knowledge and trends with customers and teammates.
• Contributes to a positive team morale and supports store initiatives.
• Maintains store standards in appearance and merchandising and assists with stock/shipping.

Skills

Anthro fan

Customer service

Team player

Job description

Location

This position is located at 1780 Green Bay Rd, Highland Park, Illinois, 60035 United States

Role Summary

A Sales Associate contributes to driving sales through providing a genuine and unique experience to each customer.

Role Responsibilities

Customer Experience

• Initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard and valued
• Supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions
• Provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store

Teamwork + Communication

• Builds productive relationships with peers; asks for support when needed and makes an effort to help others
• Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer
• Contributes to a positive team morale participating in store initiatives and highlighting peers and leaders through the SPARKED journal
• Provides insights related to the customer and employee experience and communicatesfeedbackto Store Leadership

Visual + Business Operations

• Understands their contribution to service and selling on every shift in order to impact the store’s business
• Supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor
• Maintains Anthropologie’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Role Qualifications

• Anthro brand fan
• Experience in customer service
• Experience being a team player
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit https://www.urbn.com/work-with-us/stores

Pay Range

USD $15.50 - USD $15.50 /Hr.