Customer Experience & Retention Specialist

Aaron A. Hakobian - State Farm Agent; Issaquah (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Aaron A. Hakobian - State Farm Agent in Issaquah, Washington, seeks a Customer Relations Representative to drive exceptional customer experiences. This role involves managing inquiries, maintaining records, and collaborating with team members to support the community effectively.

The ideal candidate will possess strong communication skills and a customer-focused mindset, with opportunities for internal advancement based on performance.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Strong communication and problem-solving skills.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service

Calm under stress

Job description

Aaron A. Hakobian - State Farm Agent in Issaquah, Washington, seeks a Customer Relations Representative to drive exceptional customer experiences. This role involves managing inquiries, maintaining records, and collaborating with team members to support the community effectively.

The ideal candidate will possess strong communication skills and a customer-focused mindset, with opportunities for internal advancement based on performance.