Customer Experience & Retail Support Specialist

Priority Dispatch Corp.; Smith Center (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

Midwest Family Health in Smith Center seeks a friendly and reliable Customer Relations Specialist to join our team. The role emphasizes customer-focused service, accurate data entry, and effective communication with pharmacists, RRTs, RNs, and patients in a fast-paced environment.

The position requires proficiency with Microsoft Office, Excel, Word, and Pioneer Rx software, plus the ability to lift up to 40 pounds and work well with diverse health professionals. Training provided.

Qualifications

• Experience in retail or health care customer service.
• Ability to communicate with healthcare professionals.
• Fluent in English with strong math and verbal skills.

Responsibilities

• Assist customers with merchandise selection.
• Process purchases using the POS system.
• Receive, restock, order, and face merchandise.
• Handle prescription deliveries within the city limits.
• Support marketing and publicity activities.
• Perform housekeeping and store maintenance.

Skills

Customer service

Multitasking

Communication

Attention to detail

Data entry

Tools

Pioneer Rx

Microsoft Office

Excel

Word

Point-of-Sale

Job description

Midwest Family Health in Smith Center seeks a friendly and reliable Customer Relations Specialist to join our team. The role emphasizes customer-focused service, accurate data entry, and effective communication with pharmacists, RRTs, RNs, and patients in a fast-paced environment.

The position requires proficiency with Microsoft Office, Excel, Word, and Pioneer Rx software, plus the ability to lift up to 40 pounds and work well with diverse health professionals. Training provided.