Customer Experience Retail Associate | Flexible Schedule

The TJX Companies, Inc.; San Rafael (CA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health/dental/vision benefits

Employee assistance program

Job summary

TJ Maxx in San Rafael, CA is seeking a customer-focused team member to deliver an outstanding shopping experience across our store. The role emphasizes friendly service, accuracy in transactions, and adherence to store policies, with cross-training across areas to support business needs.

You will model positive culture, handle customer inquiries, promote credit and loyalty programs, maintain merchandising standards, and participate in safety and loss-prevention initiatives.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Engage with customers and model guided experience practices.
• Ring purchases/returns accurately and handle cash responsibly.
• Promote credit and loyalty programs to customers.
• Maintain merchandising standards and store cleanliness.
• Assist in safety and loss-prevention efforts and store recovery as needed.
• Support cross-training across store areas to meet business needs.

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Team collaboration

Job description

TJ Maxx in San Rafael, CA is seeking a customer-focused team member to deliver an outstanding shopping experience across our store. The role emphasizes friendly service, accuracy in transactions, and adherence to store policies, with cross-training across areas to support business needs.

You will model positive culture, handle customer inquiries, promote credit and loyalty programs, maintain merchandising standards, and participate in safety and loss-prevention initiatives.