Customer Experience Retail Associate — Discount Benefits

TJX; Newport (KY); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan contributions

Employee assistance program

Job summary

TJX Companies is hiring at our Newport, KY store to deliver exceptional customer service and assist in daily store operations. You will interact with customers, maintain a clean and organized environment, and support various store areas as needed.

The role emphasizes strong communication, multitasking, and the ability to adapt to changing priorities. A focus on accuracy, safety, and customer satisfaction is essential in this fast-paced, prize-driven retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience through engagement and interaction with customers.
• Adhere to operational, merchandise, and loss prevention standards.
• May be cross-trained to work in multiple store areas as needed.
• Rings customer purchases and processes returns accurately per procedures.
• Promotes credit and loyalty programs and maintains merchandising standards.
• Supports store safety and shrink reduction initiatives.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Stamina/physical

Job description

TJX Companies is hiring at our Newport, KY store to deliver exceptional customer service and assist in daily store operations. You will interact with customers, maintain a clean and organized environment, and support various store areas as needed.

The role emphasizes strong communication, multitasking, and the ability to adapt to changing priorities. A focus on accuracy, safety, and customer satisfaction is essential in this fast-paced, prize-driven retail setting.