Customer Experience Retail Associate

The TJX Companies, Inc.; Tucson (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is hiring at TJ Maxx Store Tucson for a role focused on delivering a highly satisfactory customer experience. You will engage with customers, maintain a clean store, and support operations across multiple areas as needed.

Key responsibilities include handling purchases and returns, promoting loyalty programs, and upholding merchandising standards while ensuring a safe, welcoming shopping environment. Experience in retail customer service is preferred.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising standards and procedures.
• Accurately rings purchases/returns and handles cash per procedures.
• Prepares merchandise for the sales floor and restocks as needed.
• Supports store recovery and cleanliness throughout the day.
• Adheres to labor laws, policies, and safety procedures.
• Assists in loss prevention and safety awareness.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Lifting

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is hiring at TJ Maxx Store Tucson for a role focused on delivering a highly satisfactory customer experience. You will engage with customers, maintain a clean store, and support operations across multiple areas as needed.

Key responsibilities include handling purchases and returns, promoting loyalty programs, and upholding merchandising standards while ensuring a safe, welcoming shopping environment. Experience in retail customer service is preferred.