Customer Experience Retail Associate

TJX; Los Angeles (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) match

Job summary

TJX is seeking a customer-focused associate to deliver an engaging shopping experience at their Los Angeles area Marshalls store. You will ensure accurate checkout, assist customers, and maintain merchandising standards on the floor.

The role requires strong communication, reliability, and the ability to adapt to changing store needs. This position supports a fast-paced retail environment with a focus on safety and loss prevention.

Qualifications

• Excellent customer service skills and a friendly attitude.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced environment.
• Able to respond to directions and unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience with engaging interactions.
• Adhere to operational, merchandise, and loss prevention standards.
• Ring purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs to customers.
• Process and prepare merchandise for the sales floor.
• Maintain store cleanliness and organization throughout the shift.
• Support shrink reduction efforts and safety programs.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Adaptability

Lift heavy objects

Job description

TJX is seeking a customer-focused associate to deliver an engaging shopping experience at their Los Angeles area Marshalls store. You will ensure accurate checkout, assist customers, and maintain merchandising standards on the floor.

The role requires strong communication, reliability, and the ability to adapt to changing store needs. This position supports a fast-paced retail environment with a focus on safety and loss prevention.