Customer Experience Retail Associate

Ross Stores; Johnstown (Cambria County); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores in Johnstown, PA, is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, answer questions, maintain a clean store, and assist with merchandising and checkout processes across shifts.

Candidates should be friendly, reliable, and able to follow safety and loss-prevention guidelines while representing the Ross brand with courtesy and respect to customers and teammates.

Qualifications

• No degree or certifications required.
• No specific years of experience required.
• Effectively communicate with customers, associates, and store leadership.

Responsibilities

• Greet customers and assist with questions in a courteous manner.
• Maintain a clean, safe, and organized store environment.
• Process transactions accurately and follow tender procedures.
• Replenish merchandise and ensure proper presentation.
• Report unsafe conditions to store leadership.
• Represent the Ross brand at all times.
• Support loss prevention and protect confidential information.

Skills

Customer service

Communication

Safety awareness

Attention to detail

Teamwork

Retail basics

Job description

Ross Stores in Johnstown, PA, is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers, answer questions, maintain a clean store, and assist with merchandising and checkout processes across shifts.

Candidates should be friendly, reliable, and able to follow safety and loss-prevention guidelines while representing the Ross brand with courtesy and respect to customers and teammates.