Customer Experience Retail Associate

TJX; Camden (SC); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) associate contributions

Credit union

Referral bonuses

Job summary

Marshalls at TJX Companies in Camden, SC is hiring a store associate to deliver a highly satisfactory customer experience and maintain a clean, organized sales floor. You will adhere to operational standards, may be cross-trained in multiple areas, and support a positive store culture through integrity.

The role emphasizes accurate processing of purchases, promoting loyalty programs, and following merchandising procedures.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Adheres to all operational, merchandise, and loss prevention standards.
• May be cross‑trained to work in multiple areas of the store in order to support the needs of the business.
• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Attention to detail

Multi-tasking

Teamwork

Job description

Marshalls at TJX Companies in Camden, SC is hiring a store associate to deliver a highly satisfactory customer experience and maintain a clean, organized sales floor. You will adhere to operational standards, may be cross-trained in multiple areas, and support a positive store culture through integrity.

The role emphasizes accurate processing of purchases, promoting loyalty programs, and following merchandising procedures.