Customer Experience Specialist — Fast-Paced & Weekend Shifts

Domino's; Bessemer (AL); On-site; USD 15,000 - 18,000; Full time

Job summary

Domino's in the United States (Parkwood Road location) seeks a Customer Service Representative to welcome guests and manage orders in-store or by phone. You will be the face and voice of Domino's, ensuring a friendly, accurate experience while following safety protocols.

Responsibilities include greeting customers, processing orders with the POS system, keeping the front of the store tidy, and supporting curbside service.

Qualifications

• Must be 16 years or older and pass background check.
• Excellent customer service and basic math skills.
• Ability to multi-task in a fast-paced retail environment.
• Willingness to work nights and weekends.

Responsibilities

• Greet customers and provide a positive, engaging experience.
• Take customer orders in person or by phone using POS.
• Keep front of store clean and presentable.
• Support drive-up and curbside experiences with safety.
• Own customer concerns and escalate to management.
• Ensure orders are accurate and well-presented.

Skills

Multitasking

Customer service

Communication

Teamwork

Night & Weekend Hours

Job description

Domino's in the United States (Parkwood Road location) seeks a Customer Service Representative to welcome guests and manage orders in-store or by phone. You will be the face and voice of Domino's, ensuring a friendly, accurate experience while following safety protocols.

Responsibilities include greeting customers, processing orders with the POS system, keeping the front of the store tidy, and supporting curbside service.