Customer Experience & Recreation Coordinator

City of Alvin; Alvin (TX); On-site; USD 29,000 - 32,000; Full time

Job summary

City of Alvin is seeking a Customer Experience Coordinator under general supervision to coordinate, supervise, and administer all areas of customer experience within Alvin Parks and Recreation.

You will hire and train staff and volunteers for front desk and child watch, and manage social media platforms. CPR/First Aid certification is required or obtainable within 90 days. The role emphasizes service during emergencies for public benefit and may include duties beyond the usual scope.

Qualifications

• High School diploma or GED plus 2 years of increasingly responsible recreation and community services experience including 1 year of administrative and supervisory responsibility.
• Current Red Cross CPR and First Aid certification or ability to obtain within 90 days of hire.
• Experience in childcare or with child watch principals preferred.
• Strong social media experience preferred.
• Certified Parks and Recreation Professional (CPRP) desirable.

Responsibilities

• Coordinate, supervise and administer all areas of customer experience.
• Provide customer service, hire, train, and supervise staff and volunteers in front desk and child watch.
• Maintain all Alvin Parks and Recreation social media platforms.

Skills

Social media experience

CPR/First Aid certification

Childcare experience

Administrative supervision

Education

High School diploma or GED

2 years recreation/community services experience

Job description

City of Alvin is seeking a Customer Experience Coordinator under general supervision to coordinate, supervise, and administer all areas of customer experience within Alvin Parks and Recreation.

You will hire and train staff and volunteers for front desk and child watch, and manage social media platforms. CPR/First Aid certification is required or obtainable within 90 days. The role emphasizes service during emergencies for public benefit and may include duties beyond the usual scope.