Customer Experience & Product Advisor

Castle Rental; Pea Ridge (AR); On-site; USD 17,000 - 25,000; Full time

Job summary

Castle Rental in Pea Ridge, AR is seeking a Customer Service Specialist to help customers by recommending the right rental products, processing agreements, and ensuring a welcoming store experience.

You will build loyal customers, explain terms, maintain store displays, and support deliveries and installations as needed. This on-site role requires strong communication and problem-solving to resolve issues and promote promotions.

Responsibilities

• Develops positive customer relationships.
• Serves customers by matching them with the right products.
• Maintains the visual appeal of the store.
• Explains product features and benefits to customers.
• Assists with creating and verifying rental agreements.
• Maintains knowledge of current products, pricing, and promotions.
• Supports delivery and installation staff as needed.
• Assists with managing store inventory and refurbishing merchandise.

Skills

Customer service

Communication

Sales

Problem solving

Tools

POS system

Job description

Castle Rental in Pea Ridge, AR is seeking a Customer Service Specialist to help customers by recommending the right rental products, processing agreements, and ensuring a welcoming store experience.

You will build loyal customers, explain terms, maintain store displays, and support deliveries and installations as needed. This on-site role requires strong communication and problem-solving to resolve issues and promote promotions.