Customer Experience Pro — Training & Growth Path

Community Choice Financial Family of Brands; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system and e‑learn

Cross brand training for opportunities

Progression / leadership development (

Educational reimbursement

Job summary

Speedy Cash in Nashville, TN is seeking a Customer Service Representative to help customers access short-term financial solutions. This entry-level role includes hands-on training, a fast-paced environment, and opportunities to advance across the brand family.

Expect in-store transactions, customer engagements, and participation in local events. The position emphasizes full-time in-person work, with a 40-hour minimum weekly schedule and a comprehensive benefits package.

Qualifications

• A high school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.

Skills

Communication skills

Data entry accuracy

POS system experience

Microsoft Office

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Job description

Speedy Cash in Nashville, TN is seeking a Customer Service Representative to help customers access short-term financial solutions. This entry-level role includes hands-on training, a fast-paced environment, and opportunities to advance across the brand family.

Expect in-store transactions, customer engagements, and participation in local events. The position emphasizes full-time in-person work, with a 40-hour minimum weekly schedule and a comprehensive benefits package.