Customer Experience Pro - Retail Sales & Service

Houchens-Food-Group,-Inc.; Oakmont (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

Houchens Ace Hardware is hiring in Oakmont to help unload trucks, stock shelves, and assist customers with urgency and accuracy. You will engage customers, determine needs, and promote store promotions while maintaining clean, organized departments.

This role requires friendly, professional communication, strong detail orientation, and a flexible schedule including evenings and weekends. Join a team that values customer satisfaction and teamwork across store departments.

Qualifications

• Ability to communicate professionally with customers and team members.
• Prompt, friendly, attentive customer service.
• Strong organizational skills with attention to detail.
• Willing to learn all areas of the store and help train others.
• Proven track record of being a team player.
• Knowledge of various departments is desirable.
• Regular and prompt attendance required.
• Flexible availability including evenings, weekends and holidays; bilingual Spanish preferred.

Responsibilities

• Help unload incoming trucks and stock merchandise by department.
• Maintain assigned department: keep area clean, organized, fully stocked.
• Execute daily operational goals with urgency and attention to detail.
• Participate in daily huddles, share improvement ideas with management.

Skills

Customer service

Professional communication

Organizational skills

Team player

Attendance

Bilingual Spanish

Job description

Houchens Ace Hardware is hiring in Oakmont to help unload trucks, stock shelves, and assist customers with urgency and accuracy. You will engage customers, determine needs, and promote store promotions while maintaining clean, organized departments.

This role requires friendly, professional communication, strong detail orientation, and a flexible schedule including evenings and weekends. Join a team that values customer satisfaction and teamwork across store departments.