Customer Experience Pro — Retail & Merchandising (Flexible)

The TJX Companies, Inc.; Henderson (NV); On-site; USD 19,286 - 20,664; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Paid holidays/vacation/sick

Adoption assistance

Scholarship program

Job summary

TJ Maxx in Henderson, NV is hiring a Store Associate to deliver a high-quality customer experience by engaging with customers and maintaining a clean, organized store environment. You may cross-train in multiple areas to support the business and adhere to standards for operations, merchandise, and loss prevention.

You will model exceptional customer service, handle transactions, promote credit and loyalty programs, and help keep the sales floor stocked and presentable.

Qualifications

• Excellent customer service skills and a service mindset.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task and adapt to changing directions.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors; retail experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean and organized store environment and follow procedures.
• Ring customer purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs to customers.
• Assist in merchandising and stock replenishment; support loss prevention.
• Participate in store recovery and maintain safety standards.
• Collaborate with team to meet store goals and standards.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Attention to detail

Teamwork

Adaptability

Job description

TJ Maxx in Henderson, NV is hiring a Store Associate to deliver a high-quality customer experience by engaging with customers and maintaining a clean, organized store environment. You may cross-train in multiple areas to support the business and adhere to standards for operations, merchandise, and loss prevention.

You will model exceptional customer service, handle transactions, promote credit and loyalty programs, and help keep the sales floor stocked and presentable.