Customer Experience Pro — Flexible Shifts & Growth Path

hourly-careers-waterway; Cleveland (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Free car washes

Fuel and retail discounts

Tuition assistance up to $4k/year

Job summary

Waterway is hiring Customer Service Associates at our Bainbridge location (7010 Aurora Rd, Aurora, OH 44202). You will greet customers, sell car wash services and memberships, and support daily store operations in a lively, team-driven environment.

No experience is required; training is provided. Enjoy a people-focused role with flexible scheduling, tuition assistance, and opportunities for advancement within a supportive culture.

Qualifications

• No experience required; experience in customer service, retail, or sales preferred.
• Current and valid driver’s license may be required.
• Professional demeanor, behavior, and appearance per company policy.

Responsibilities

• Provide excellent and timely customer service at the convenience store, pump island, or tunnel entrance.
• Effectively present and sell car wash services, memberships, and additional options to meet sales goals.
• Maintain a safe, clean, and organized store environment including displays and restrooms.
• Handle POS transactions accurately using tablets and payment terminals.
• Follow Waterway policies, safety procedures, and training requirements.

Skills

Customer service

Friendly demeanor

Sales mindset

Tools

POS systems

Payment terminals

Tablet-based POS

Job description

Waterway is hiring Customer Service Associates at our Bainbridge location (7010 Aurora Rd, Aurora, OH 44202). You will greet customers, sell car wash services and memberships, and support daily store operations in a lively, team-driven environment.

No experience is required; training is provided. Enjoy a people-focused role with flexible scheduling, tuition assistance, and opportunities for advancement within a supportive culture.