Customer Experience Pro — Baby & Kids Retail

Carters Inc.; Lincoln City (OR); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

30% brand discount

Mental health benefits

Referral bonuses

Tuition assistance throughAdvance You/

Job summary

Carter’s Inc. is hiring a Sales Associate in Lincoln City, OR. You will greet customers, help families explore baby essentials, and guide them through promotions and the brand loyalty program. The role emphasizes friendly service, teamwork, and a positive shopping experience in a high-traffic setting.

The position requires a customer-focused approach and the ability to handle multiple tasks while upholding brand standards. Benefits include a 30% employee discount and opportunities for growth.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
• Execute and expedite point of sale/register transactions
• Complete floor replenishment and shipment as needed
• Articulate current promotional events and the brand loyalty program, including credit, to customers
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Skills

Customer service

Communication

Multitasking

Problem solving

Job description

Carter’s Inc. is hiring a Sales Associate in Lincoln City, OR. You will greet customers, help families explore baby essentials, and guide them through promotions and the brand loyalty program. The role emphasizes friendly service, teamwork, and a positive shopping experience in a high-traffic setting.

The position requires a customer-focused approach and the ability to handle multiple tasks while upholding brand standards. Benefits include a 30% employee discount and opportunities for growth.