Customer Experience & Orders Specialist

SmartRecruiters, Inc.; Bethlehem (Northampton County); On-site; USD 17,000 - 25,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative for a full-time role at 971 Main St. The position involves processing telephone and in-person orders, stocking ingredients, and maintaining inventory and paperwork.

Strong math, accurate change, and quick data entry are essential, along with clear verbal and written communication with customers and coworkers. The role requires daily cleaning of equipment and facilities and reliable attention to detail.

Qualifications

• Receives and processes telephone orders.
• Stock ingredients from delivery area to storage, walk-in cooler.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Ability to perform basic arithmetic and make correct monetary change.
• Ability to enter orders using computer keyboard or touch screen.
• Effective verbal and written communication with customers and coworkers.

Responsibilities

• Stock ingredients from delivery area to storage, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Enter orders using a computer keyboard or touch screen and communicate with customers.

Skills

Telephone orders

Verbal communication

Written communication

Math skills

Data entry

Tools

POS / Touchscreen

Job description

SmartRecruiters, Inc. is seeking a Customer Service Representative for a full-time role at 971 Main St. The position involves processing telephone and in-person orders, stocking ingredients, and maintaining inventory and paperwork.

Strong math, accurate change, and quick data entry are essential, along with clear verbal and written communication with customers and coworkers. The role requires daily cleaning of equipment and facilities and reliable attention to detail.