Customer Experience & Order Coordinator

HEICO; Chelmsford (MA); On-site; USD 40,000 - 46,000; Full time

Job summary

HEICO is seeking a Customer Service Representative in Chelmsford, MA. This entry-level role is ideal for a detail-oriented professional who enjoys customer interaction and coordinating with internal teams to ensure orders are processed accurately and delivered on time.

You will respond to inquiries, monitor order progress, and support sales and manufacturing teams to ensure seamless delivery.

Qualifications

• Detail-oriented and organized.
• Enjoy helping customers and collaborating with internal teams.

Responsibilities

• Ensure orders are processed accurately and delivered on time.
• Coordinate with internal teams to track order progress and resolve issues.

Job description

HEICO is seeking a Customer Service Representative in Chelmsford, MA. This entry-level role is ideal for a detail-oriented professional who enjoys customer interaction and coordinating with internal teams to ensure orders are processed accurately and delivered on time.

You will respond to inquiries, monitor order progress, and support sales and manufacturing teams to ensure seamless delivery.