Customer Experience & Operations Specialist

Caliber Car Wash; Gainesville (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K with Company Match

Vacation Paid Time Off

On-Demand Pay

Employee Assistance Program

Company-paid Life Insurance

Pet Insurance

Discounted tickets

Job summary

Caliber Car Wash is hiring a Site Experience Attendant in Florida. You will rotate through customer engagement, sales, tunnel operations, and lot responsibilities to deliver an outstanding car wash experience.

Responsibilities include educating customers, processing transactions, and supporting the Limitless Wash Club program. The ideal candidate has strong communication, a customer-service mindset, and a willingness to work outdoors in varying weather.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service, retail, hospitality, or sales experience preferred.
• Excellent communication and interpersonal skills.
• Positive attitude with a passion for serving customers.
• Willingness to work outdoors in varying weather conditions.

Responsibilities

• Welcome every customer with enthusiasm and professionalism.
• Educate customers on wash packages and memberships.
• Recommend products and services based on customer needs.
• Process transactions accurately and efficiently.
• Resolve customer questions and concerns while delivering exceptional service.
• Contribute to membership growth goals.
• Maintain a clean, welcoming site and assist with lot operations.

Skills

Customer service

Retail experience

Communication skills

Team player

Safety awareness

Attendance and punctuality

Outdoor work tolerance

Adaptability

Education

High school diploma or equivalent

Job description

Caliber Car Wash is hiring a Site Experience Attendant in Florida. You will rotate through customer engagement, sales, tunnel operations, and lot responsibilities to deliver an outstanding car wash experience.

Responsibilities include educating customers, processing transactions, and supporting the Limitless Wash Club program. The ideal candidate has strong communication, a customer-service mindset, and a willingness to work outdoors in varying weather.