Car Wash Guest Experience & Membership Advocate

CALIBER CAR WASH ALTA MERE; Fort Worth (TX); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

401K with Company Match

Vacation Paid Time Off

On-Demand Pay

Employee Assistance Program

Life Insurance (Company-paid)

Pet Insurance

Discounted tickets

Job summary

Caliber Car Wash Alta Mere is seeking a Site Experience Attendant to deliver an exceptional customer experience across the car wash visit, including sales, tunnel operations, and site maintenance.

You will rotate between engagement, sales, and operations, supporting team needs and training. This role requires a strong service mindset, reliability, and willingness to work outdoors in various weather conditions.

Qualifications

• High school diploma or equivalent preferred.
• Experience in customer service, retail, hospitality, or sales preferred.
• Excellent communication and interpersonal skills.
• Positive attitude with a passion for serving customers.
• Comfortable recommending memberships and additional services.
• Ability to work both independently and as part of a team.
• Strong attention to safety and operational procedures.
• Dependable with excellent attendance and punctuality.
• Willingness to work outdoors in varying weather conditions.
• Ability to learn multiple operational functions through cross-training.

Responsibilities

• Welcome every customer with enthusiasm and professionalism.
• Educate customers on wash packages, Limitless Wash Club memberships, and promotions.
• Recommend products and services based on customer needs.
• Process transactions accurately and efficiently.
• Resolve customer questions and concerns while delivering exceptional service.
• Consistently contribute to membership growth goals.
• Maintain a positive, energetic presence throughout each shift.
• Safely guide vehicles into the wash tunnel and monitor operations.
• Maintain a clean, organized site and replenish amenities.
• Rotate between customer engagement, sales, tunnel operations, and lot responsibilities.
• Follow all safety policies and maintain a safe working environment.

Skills

Customer service

Excellent communication

Teamwork

Safety procedures

Attendance & punctuality

Outdoor work readiness

Education

High school diploma or equivalent

Job description

Caliber Car Wash Alta Mere is seeking a Site Experience Attendant to deliver an exceptional customer experience across the car wash visit, including sales, tunnel operations, and site maintenance.

You will rotate between engagement, sales, and operations, supporting team needs and training. This role requires a strong service mindset, reliability, and willingness to work outdoors in various weather conditions.