Customer Experience & Operations Lead

Meijer Inc.; Indianapolis (IN); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Rewards weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Job summary

Meijer is seeking a dedicated store team lead to coordinate daily operations, mentor teammates, and ensure exceptional customer service. You will oversee scheduling, training, and the execution of department goals while maintaining safety and quality standards.

You’ll engage with customers to deliver a positive shopping experience, manage inventory and pricing, and support leadership in daily tasks. This role offers weekly pay, scheduling flexibility, and opportunities for advancement within a

Qualifications

• Customer service experience with strong communication skills.
• Ability to lead, coach and develop team members.
• Experience scheduling and coordinating daily tasks.
• Commitment to safety, cleanliness and product standards.

Responsibilities

• Engage with customers to provide an exceptional shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to exceed service and sales goals.
• Assist with training new hires and cross-training high potential talent.
• Support department scheduling to improve engagement, service and profitability.
• Ensure product freshness, rotate and date policies are followed.
• Lead ordering, receiving, stocking, pricing and displays where applicable.
• Uphold Meijer culture and Diversity, Equity, and Inclusion.
• Operate a register and handle cash when needed.

Skills

Customer service

Communication

Leadership

Mentoring

Training

Team motivation

Scheduling

Food safety awareness

Tools

POS system

Cash handling

Job description

Meijer is seeking a dedicated store team lead to coordinate daily operations, mentor teammates, and ensure exceptional customer service. You will oversee scheduling, training, and the execution of department goals while maintaining safety and quality standards.

You’ll engage with customers to deliver a positive shopping experience, manage inventory and pricing, and support leadership in daily tasks. This role offers weekly pay, scheduling flexibility, and opportunities for advancement within a