Customer Experience & Operations Coordinator

Glsllc; Greenville (SC); On-site; USD 36,000 - 50,000; Full time

Benefits offered by this job

Competitive base pay and performance bonuses

Medical, dental, and vision insurance

401K with employer match

Paid Time Off (PTO)

Tuition Reimbursement

Business casual work environment

Job summary

Glsllc is seeking a Customer Service Coordinator II in Greenville, South Carolina. The role involves managing customer disputes, improving customer experience, and collaborating with management and fellow associates to ensure smooth operations.

Candidates must have a High School diploma and at least one year of relevant experience. Exceptional interpersonal skills and proficiency in computer applications are essential. Join a team dedicated to providing reliable transportation solutions in a fast-paced environment.

Qualifications

• Minimum of one year experience in a customer service role preferred, particularly in the automotive industry.
• Ability to work with a diverse customer base and workforce.
• Strong organizational skills and ability to handle time-sensitive tasks.

Responsibilities

• Manage and resolve customer disputes and assist with claims.
• Make outbound phone calls to facilitate processes.
• Collaborate with managers to train new associates.

Skills

Exceptional interpersonal skills

Detail oriented

Proficient computer skills

Effective communication skills

Ability to multitask

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Glsllc is seeking a Customer Service Coordinator II in Greenville, South Carolina. The role involves managing customer disputes, improving customer experience, and collaborating with management and fellow associates to ensure smooth operations.

Candidates must have a High School diploma and at least one year of relevant experience. Exceptional interpersonal skills and proficiency in computer applications are essential. Join a team dedicated to providing reliable transportation solutions in a fast-paced environment.