Customer Experience & Merchandising Specialist

The TJX Companies, Inc.; Palestine (TX); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

EAP

Health and wellness programs

Scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members in Palestine, TX, to deliver a superior customer experience and maintain a clean, organized store environment. You will engage customers, process transactions, and support promotional programs in a fast-paced retail setting.

The role emphasizes teamwork, adaptability, and adherence to company standards, with opportunities for development within TJX’s off-price brands across the United States.

Qualifications

• Excellent customer service skills and friendly attitude.
• Able to work a flexible schedule to support business needs.
• Clear communication and strong organizational skills with attention to detail.
• Capable of multitasking in a fast-paced retail environment.
• Retail customer experience is preferred but not required.

Responsibilities

• Models established customer experience practices with customers and associates.
• Rings up purchases/returns and handles cash accurately.
• Promotes credit and loyalty programs to customers.
• Maintains merchandising standards and prepares products for the floor.
• Performs store recovery and keeps the sales floor clean and organized.
• Upholds safety, loss prevention, and labor policies.

Skills

Customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Retail experience preferred

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members in Palestine, TX, to deliver a superior customer experience and maintain a clean, organized store environment. You will engage customers, process transactions, and support promotional programs in a fast-paced retail setting.

The role emphasizes teamwork, adaptability, and adherence to company standards, with opportunities for development within TJX’s off-price brands across the United States.