Customer Experience & Merchandising Specialist

The TJX Companies, Inc.; Marietta (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health/dental/vision benefits

HSA

Job summary

Marshalls at 1311 Johnson Ferry Rd S424 in Marietta, GA is seeking a customer-focused associate to deliver a highly satisfying shopping experience and maintain a clean, organized store. You may work across areas to support the business and interact with customers daily.

You will promote credit and loyalty programs, handle purchases and returns accurately, and collaborate with team members to uphold safety and merchandising standards in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to respond to changes in direction.
• Capable of lifting heavy objects.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers and colleagues.
• Accurately rings purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares products for the floor.
• Participates in store recovery and keeps the sales floor clean and organized.
• Adheres to labor laws and safety guidelines.
• Supports shrink reduction goals and loss prevention programs.

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Physical ability

Teamwork

Retail experience

Job description

Marshalls at 1311 Johnson Ferry Rd S424 in Marietta, GA is seeking a customer-focused associate to deliver a highly satisfying shopping experience and maintain a clean, organized store. You may work across areas to support the business and interact with customers daily.

You will promote credit and loyalty programs, handle purchases and returns accurately, and collaborate with team members to uphold safety and merchandising standards in a fast-paced retail environment.