Merchandising & Customer Experience Pro

The TJX Companies, Inc.; McDonough (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Cell phone discounts

Pet & legal insurance

HSA; health care FSA

Paid holidays/vacation/sick

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members for Store 0859 in McDonough, GA. You will deliver a highly satisfying customer experience, engage with customers, and maintain a clean, organized store environment while supporting all store operations.

This role requires exceptional customer service, flexibility, and strong communication. You’ll work to promote loyalty programs, follow procedures, and help safeguard store assets and safety at all times.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Provide and maintain a highly satisfied customer experience by engaging with customers and following customer experience principles.
• Ring customer purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs and maintain store merchandising standards.
• Prepare merchandise for the sales floor and assist in store recovery as needed.
• Help ensure safety, labor policy adherence, and loss prevention goals.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members for Store 0859 in McDonough, GA. You will deliver a highly satisfying customer experience, engage with customers, and maintain a clean, organized store environment while supporting all store operations.

This role requires exceptional customer service, flexibility, and strong communication. You’ll work to promote loyalty programs, follow procedures, and help safeguard store assets and safety at all times.