Customer Experience & Merchandising Associate (Flexible)

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

Bereavement leave

401(k) plan

Cell phone discounts

Credit union

Job summary

The TJ Maxx team in Pittsburgh offers an engaging role delivering a high level of customer experience in a fast-paced retail environment. You will help keep the sales floor organized, assist customers, and support merchandising and loss-prevention initiatives.

This entry-level position emphasizes flexible scheduling, teamwork, and the ability to adapt to changing needs while providing excellent service. Competitive pay and benefits accompany the role.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Maintain a positive store culture through honesty, integrity and respect.
• Ring purchases/returns and handle cash accurately per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and procedures.
• Prepare merchandise for the sales floor following company procedures.
• Participate in store recovery and maintain cleanliness across the store.
• Provide and receive recognition and constructive feedback.
• Adhere to labor laws, policies and procedures.
• Support shrink reduction goals and safety initiatives.
• Other duties as assigned.

Skills

Customer service

Flexibility

Communication

Multitasking

Attention to detail

Job description

The TJ Maxx team in Pittsburgh offers an engaging role delivering a high level of customer experience in a fast-paced retail environment. You will help keep the sales floor organized, assist customers, and support merchandising and loss-prevention initiatives.

This entry-level position emphasizes flexible scheduling, teamwork, and the ability to adapt to changing needs while providing excellent service. Competitive pay and benefits accompany the role.