Frontline Retail Merchant & Customer Experience Specialist

The TJX Companies, Inc.; Pittsburgh (Allegheny County); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate at TJ Maxx in Pittsburgh. You will engage with customers, support store operations, and help maintain a clean, organized sales floor while promoting loyalty programs.

Strong communication, reliability, and the ability to multitask are essential. Prior retail experience is preferred but not required, and flexibility with schedule is valued.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Rings customer purchases/returns accurately and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and maintains cleanliness.
• Supports loss prevention and safety practices.

Skills

Customer service

Multi-tasking

Communication

Organizational skills

Job description

The TJX Companies, Inc. is seeking a customer-focused associate at TJ Maxx in Pittsburgh. You will engage with customers, support store operations, and help maintain a clean, organized sales floor while promoting loyalty programs.

Strong communication, reliability, and the ability to multitask are essential. Prior retail experience is preferred but not required, and flexibility with schedule is valued.