Customer Experience Merchandising Associate

The TJX Companies, Inc.; Round Rock (TX); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution

Health benefits

Paid holidays

Scholarship program

Adoption assistance

Legal insurance

Credit union

Pet insurance

Referral bonuses

Cell phone discounts

HSA

Dental & vision

Life insurance

Disability

Auto/home insurance discounts

Job summary

Marshalls at USA Marshalls Store 0775 Round Rock TX is part of The TJX Companies, a Fortune 100 leader in off-price retail. The role focuses on delivering a highly satisfying customer experience while adhering to store standards and safety rules.

The position may involve cross-training in multiple store areas, assisting with merchandising, returns, and transactions, and supporting store initiatives. A competitive salary range is provided with benefits according to policy.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Follow operations, merchandising, and loss prevention standards.
• Cross-train to work in multiple store areas as needed.
• Ring items, handle returns, and count change per procedures.
• Promote credit and loyalty programs.
• Maintain and restore cleanliness and organization of the sales floor.
• Support shrink reduction goals and participate in safety practices.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls at USA Marshalls Store 0775 Round Rock TX is part of The TJX Companies, a Fortune 100 leader in off-price retail. The role focuses on delivering a highly satisfying customer experience while adhering to store standards and safety rules.

The position may involve cross-training in multiple store areas, assisting with merchandising, returns, and transactions, and supporting store initiatives. A competitive salary range is provided with benefits according to policy.