Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Portland (OR); On-site; USD 48,139,000 - 49,572,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Job summary

TJ Maxx in Portland, OR is seeking team members to deliver a highly satisfying customer experience across the store. You will engage with customers, maintain a clean environment, and support store operations including merchandising, loss prevention, and cash handling.

We value teamwork, adaptability, and the ability to lift heavy objects. Applicants should have excellent customer service, strong communication, and a willingness to work varied shifts; TJX offers competitive pay and a

Qualifications

• Excellent customer service skills and the ability to engage with customers.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Multi-tasking

Physical ability

Job description

TJ Maxx in Portland, OR is seeking team members to deliver a highly satisfying customer experience across the store. You will engage with customers, maintain a clean environment, and support store operations including merchandising, loss prevention, and cash handling.

We value teamwork, adaptability, and the ability to lift heavy objects. Applicants should have excellent customer service, strong communication, and a willingness to work varied shifts; TJX offers competitive pay and a