Customer Experience & Merchandising Associate

Dollar General; Kankakee (IL); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Dollar General in Illinois is seeking a Sales Associate to be the primary point of contact for customers, help them locate merchandise, operate the cash register, stock shelves, and keep the store clean.

You will support store profitability and assets by providing excellent customer service, following planograms, and handling basic cash tasks. A high school diploma or equivalent is preferred for this on-site role.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Interpersonal communication

Safety awareness

Planogram compliance

Cash handling

Basic math

Cash register operation

Stock merchandise

Education

High school diploma or equivalent

Tools

Point-of-sale system

Handheld scanners

Job description

Dollar General in Illinois is seeking a Sales Associate to be the primary point of contact for customers, help them locate merchandise, operate the cash register, stock shelves, and keep the store clean.

You will support store profitability and assets by providing excellent customer service, following planograms, and handling basic cash tasks. A high school diploma or equivalent is preferred for this on-site role.