Customer Experience & Merchandising Associate

Dollar General; Grand Bay (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Dollar General is seeking a store associate to serve as the point of contact for customers, help set and maintain plan-o-grams, and stock merchandise to support profitability and customer satisfaction.

You will unload trucks, build displays, assist shoppers, operate the cash register, and keep the store clean and organized, following company policies and ensuring assets are protected. This role emphasizes teamwork and reliable service in a fast-paced retail environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand‑held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Skills

Effective interpersonal skills

Safety policies

Plan-o-gram reading

Cash handling procedures

Basic mathematical skills

IBM cash register functions

Education

High school diploma or equivalent

Job description

Dollar General is seeking a store associate to serve as the point of contact for customers, help set and maintain plan-o-grams, and stock merchandise to support profitability and customer satisfaction.

You will unload trucks, build displays, assist shoppers, operate the cash register, and keep the store clean and organized, following company policies and ensuring assets are protected. This role emphasizes teamwork and reliable service in a fast-paced retail environment.