Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Coralville (IA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Coralville is seeking a Customer Experience Associate for HomeGoods. You will deliver a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store, and supporting store operations across areas as needed.

The role emphasizes excellent customer service, flexibility, strong communication, and teamwork. Starting pay ranges from $13.25 to $13.75 per hour, with comprehensive benefits and discounts.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Participates in store recovery and keeps the sales floor clean and organized.
• Supports safety and loss-prevention procedures.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Multitasking

Communication

Attention to detail

Job description

The TJX Companies, Inc. in Coralville is seeking a Customer Experience Associate for HomeGoods. You will deliver a highly satisfied customer experience by engaging with customers, maintaining a clean and organized store, and supporting store operations across areas as needed.

The role emphasizes excellent customer service, flexibility, strong communication, and teamwork. Starting pay ranges from $13.25 to $13.75 per hour, with comprehensive benefits and discounts.