Customer Experience & Merchandising Associate

Dollar General Corporation; Chicago (IL); On-site; USD 13,000 - 31,000; Part time

Job summary

Dollar General Corporation is seeking a Team Member to serve customers, stock and merchandise displays, operate registers, and keep the store clean and inviting. You will follow merchandising guidelines, restock shelves, and assist at checkout to ensure a satisfying shopping experience.

This role requires basic math, strong communication, and the ability to stand and walk most of shifts, with lifting up to 40 pounds. Prior high school education preferred; on-the-job training provided.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf�.
• With the assistance of Company merchandising guidelines, rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the Standard Operating Procedures manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Reading diagrams

Interpersonal skills

Planogram compliance

Cash handling

Basic math

Cash register usage

Stocking displays

Education

High school diploma

Job description

Dollar General Corporation is seeking a Team Member to serve customers, stock and merchandise displays, operate registers, and keep the store clean and inviting. You will follow merchandising guidelines, restock shelves, and assist at checkout to ensure a satisfying shopping experience.

This role requires basic math, strong communication, and the ability to stand and walk most of shifts, with lifting up to 40 pounds. Prior high school education preferred; on-the-job training provided.