Customer Experience & Membership Sales Associate

Express Wash Concepts; South Euclid (OH); Sur place; USD 17 000 - 24 000; Plein temps

Avantages offerts par ce poste

Pay increases tied to training and技能?

Recognition programs

Ongoing training and professional dev.

Unlimited Wash Club membership

50% off retail items

Company-provided uniforms

Paid vacation

Résumé du poste

Express Wash Concepts in South Euclid, Ohio, is hiring a Team Member to deliver friendly customer service, upsell unlimited wash packages, and support daily operations at the car wash. The role offers starting pay of $15.00 per hour, with training and opportunities for advancement within the company.

You will greet customers, explain the Unlimited Wash Club, run basic POS transactions, follow safety procedures, and work outdoors in varied weather.

Qualifications

• High school diploma or equivalent or current enrollment.
• Ability to work flexible hours, including weekends.
• Stand and move throughout the site for the entire shift in a fast-paced environment.
• Work outdoors in all weather conditions.

Responsabilités

• Educate customers on benefits of the Unlimited Wash Club.
• Greet customers and exceed expectations with a strong first impression.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Maintain quality checks and follow safety protocols.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment (computer, POS).
• Pitch membership to new customers.
• Learn wash process and equipment to expand knowledge base.
• Perform other related duties as required and assigned.

Connaissances

Customer service

Sales

Communication

Teamwork

Formation

High school diploma or equivalent

Outils

POS terminal

Description du poste

Express Wash Concepts in South Euclid, Ohio, is hiring a Team Member to deliver friendly customer service, upsell unlimited wash packages, and support daily operations at the car wash. The role offers starting pay of $15.00 per hour, with training and opportunities for advancement within the company.

You will greet customers, explain the Unlimited Wash Club, run basic POS transactions, follow safety procedures, and work outdoors in varied weather.