Customer Experience Manager - Store Operations Lead

MaziCTools; Los Angeles (CA); Hybrid; USD 34,000 - 50,000; Full time

Job summary

MaziCTools is hiring a Customer Experience Manager to lead client experience efforts. The role covers supervising staff, ensuring alignment with store norms, and maintaining high levels of customer care across operations in Alabama, USA.

The position is full-time with a standard 8-hour workday and hourly compensation. Ideal candidates hold a Bachelor Degree and can oversee day-to-day client interactions, mentor teams, and support store leadership in delivering excellent service.

Qualifications

• Bachelor degree required.

Responsibilities

• Oversee customer experience operations and ensure store norms across the organization.
• Mentor staff and ensure customer care standards are met.
• Support incident resolution and ensure smooth day-to-day store operations.

Education

Bachelor Degree

Job description

MaziCTools is hiring a Customer Experience Manager to lead client experience efforts. The role covers supervising staff, ensuring alignment with store norms, and maintaining high levels of customer care across operations in Alabama, USA.

The position is full-time with a standard 8-hour workday and hourly compensation. Ideal candidates hold a Bachelor Degree and can oversee day-to-day client interactions, mentor teams, and support store leadership in delivering excellent service.