Customer Experience & Logistics Coordinator

B&S International; United States; Remote; USD 35,332 - 42,320; Full time

Benefits offered by this job

25 vacation days

Travel allowance

Pension scheme

Company gym access

Job summary

B&S International is looking for a Customer Service Coordinator to manage customer orders and logistics activities. In this role, you'll coordinate with warehouse operations and logistics partners while ensuring customer communication runs smoothly.

Ideal candidates will have experience in logistics or customer service, be comfortable working with ERP systems and Excel, and speak both Dutch and English. The position offers a maximum salary of €3000, plus benefits including a yearly fixed bonus and vacation days.

Qualifications

• Experience in logistics, supply chain, or customer service.
• Understanding of warehouse and transport processes.
• Ability to communicate clearly with customers and colleagues.

Responsibilities

• Process and coordinate customer orders and logistics activities.
• Monitor shipments and take action when delays occur.
• Inform customers about orders, deliveries, and updates.
• Coordinate with warehouse teams and transport partners.

Skills

Logistics experience

Customer service experience

ERP systems

Digital tools

Excel proficiency

Bilingual (Dutch and English)

Fast-paced environment adaptability

Job description

B&S International is looking for a Customer Service Coordinator to manage customer orders and logistics activities. In this role, you'll coordinate with warehouse operations and logistics partners while ensuring customer communication runs smoothly.

Ideal candidates will have experience in logistics or customer service, be comfortable working with ERP systems and Excel, and speak both Dutch and English. The position offers a maximum salary of €3000, plus benefits including a yearly fixed bonus and vacation days.