Front-End Lead: Customer Experience & Training

The TJX Companies, Inc.; Aiken (SC); On-site; USD 17,908 - 18,597; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical, dental, and vision insurance

Paid parental leave

Referral bonuses

Job summary

A leading retail company is seeking a Store Associate to enhance customer experience and lead a team in ensuring service excellence. The role includes training, addressing customer issues, and promoting loyalty programs. Ideal candidates have at least 1 year of retail experience, are capable of multi-tasking, and are available to work flexible hours. Full-time employment offers competitive pay and a variety of benefits.

Qualifications

• 1 year of retail experience and 6 months of leadership experience.
• Available to work a flexible schedule, including nights and weekends.
• Team player, working effectively with peers and supervisors.

Responsibilities

• Promote excellent customer experience and oversee Associates.
• Train and mentor Associates on front end principles.
• Address customer concerns promptly.

Skills

Strong communication and organizational skills

Understanding of merchandising techniques

Ability to multi-task

Training ability

Response to changes in direction

Job description

A leading retail company is seeking a Store Associate to enhance customer experience and lead a team in ensuring service excellence. The role includes training, addressing customer issues, and promoting loyalty programs. Ideal candidates have at least 1 year of retail experience, are capable of multi-tasking, and are available to work flexible hours. Full-time employment offers competitive pay and a variety of benefits.