Customer Experience Lead - Service & Growth

Domino's; Jeffersonville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's in Jeffersonville, IN, is seeking energetic Store Customer Service Reps to handle in-person, phone, and online orders with a friendly, can-do attitude. You will answer questions about our pizzas and services, resolve issues, and help keep transactions accurate and well documented.

This role offers flexible hours, potential for growth within the store, and a supportive team environment focused on customer satisfaction during busy hours.

Qualifications

• Maintain a positive, empathetic, and professional attitude toward customers.
• Respond quickly to customer inquiries across channels.
• Provide accurate product knowledge and answer questions.
• Process orders and forms accurately; keep records.
• Coordinate with team and provide feedback to improve service.
• Support and advance within the store team to roles such as management.

Responsibilities

• Assist customers in-person, by phone, and online to place orders.
• Answer questions about Domino's products and services.
• Resolve customer complaints professionally.
• Process orders and applications; maintain records of interactions.
• Support teamwork and contribute to a positive work environment.

Skills

Customer attitude

Prompt responses

Multichannel communication

Complaint resolution

Product knowledge

Process orders

Record keeping

Team coordination

Process feedback

Team management

Customer satisfaction

Job description

Domino's in Jeffersonville, IN, is seeking energetic Store Customer Service Reps to handle in-person, phone, and online orders with a friendly, can-do attitude. You will answer questions about our pizzas and services, resolve issues, and help keep transactions accurate and well documented.

This role offers flexible hours, potential for growth within the store, and a supportive team environment focused on customer satisfaction during busy hours.