Customer Service Pro: Growth Path to Management

Domino's; Brandenburg (KY); On-site; USD 17,000 - 21,000; Part time

Job summary

Domino's Brandenburg is seeking a part-time Customer Service Rep to greet customers, take orders, and support store operations. You will handle inquiries, process orders, and maintain accurate records while delivering friendly service in a fast-paced environment.

This role offers growth opportunities from frontline to management within a Domino's store network, with schedules designed to fit students or second jobs in Brandenburg, KY.

Qualifications

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Skills

Customer service

Communication

Empathy

Team leadership

Job description

Domino's Brandenburg is seeking a part-time Customer Service Rep to greet customers, take orders, and support store operations. You will handle inquiries, process orders, and maintain accurate records while delivering friendly service in a fast-paced environment.

This role offers growth opportunities from frontline to management within a Domino's store network, with schedules designed to fit students or second jobs in Brandenburg, KY.