Customer Experience Lead — Sales & Junk Removal

1-800-GOT-JUNK?; Boise (ID); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Profit sharing

Tips

Overtime

Full benefits

Job summary

Southwind Boise is seeking a Customer Experience Lead to energize our on-site team. You’ll blend sales mindset with hands-on service to create WOW moments, deliver clear estimates, and ensure exceptional customer experiences.

You’ll drive pricing conversations, manage on-site sales, coordinate safe junk removal, operate box trucks, and uphold our brand standards through professional, energetic service. Full-time role with growth opportunities.

Qualifications

• Sales-driven with a knack for exceeding customer expectations.
• Friendly, personable, and dedicated to delivering outstanding service.
• Physically capable and energetic for hands-on tasks.
• Reliable, hardworking, and positive team contributor.
• Excellent problem-solving and organizational abilities.

Responsibilities

• Create WOW moments through outstanding customer service.
• Lead pricing conversations, close on-site sales, and deliver clear estimates.
• Remove junk safely from homes and businesses.
• Drive, navigate, and operate box trucks (training provided).
• Lift, carry, load, and maneuver items up to 75+ lbs.
• Represent our brand with integrity, professionalism, and a sharp appearance.

Skills

Sales-driven

People-focused

Energetic

Dependable

Strong communicator

Job description

Southwind Boise is seeking a Customer Experience Lead to energize our on-site team. You’ll blend sales mindset with hands-on service to create WOW moments, deliver clear estimates, and ensure exceptional customer experiences.

You’ll drive pricing conversations, manage on-site sales, coordinate safe junk removal, operate box trucks, and uphold our brand standards through professional, energetic service. Full-time role with growth opportunities.