Customer Experience Lead – Flexible Scheduling

Meijer Inc.; Fishers (IN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Fishers, IN, is seeking a capable leader to guide daily store operations and deliver exceptional customer experiences. You will mentor teammates, assign tasks, and help ensure Sales and service goals are met with a focus on DEI and community engagement.

The role involves coaching, scheduling, training, and hands-on work across departments while maintaining food safety standards and store presentation. Join a family-oriented team committed to growth.

Qualifications

• Passion for customer service with a welcoming demeanor to customers and teammates.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.
• Retail or other customer service experience preferred.
• Creative thinking skills.
• Ability to influence others.
• Rapport-building to create repeat business.
• Ability to lift, carry, push, pull, bend and twist while handling product.
• Experience executing plans.
• Positive influence to create a strong team environment.
• Commitment to fostering an inclusive environment for all team members and vendors.

Responsibilities

• Engage peers to deliver the best possible shopping experience, including checkout.
• Communicate with team members and assign daily tasks.
• Mentor and coach teammates to exceed service and sales goals.
• Support training for new hires and cross-training of high-potential talent.
• Collaborate with leadership on department scheduling to boost engagement and store performance.
• Ensure product freshness through proper rotation and dating policies.
• Guide the team on food safety standards and safe work practices.
• Oversee ordering, receiving, stocking, pricing, and product displays where applicable.
• Create an environment that reflects the Meijer culture and DEI commitment.
• Operate a register and handle cash when needed.
• Operate powered equipment as required.
• Participate in period-end inventories to help meet goals.
• May serve as Lead in other departments when needed.
• Performs other duties as assigned.

Skills

Customer service

Communication

Leadership

Influence

Retail experience

Tools

POS system

Job description

Meijer Inc. in Fishers, IN, is seeking a capable leader to guide daily store operations and deliver exceptional customer experiences. You will mentor teammates, assign tasks, and help ensure Sales and service goals are met with a focus on DEI and community engagement.

The role involves coaching, scheduling, training, and hands-on work across departments while maintaining food safety standards and store presentation. Join a family-oriented team committed to growth.